Contact Us

How to Reach Us

We welcome your feedback, support inquiries, business partnerships, and technical questions. Our global team is committed to providing prompt and helpful assistance.

Official Support Email

For all inquiries, please contact us directly via email:

• Primary Support: support@voicecloner.org
• Response Time: We aim to respond to all inquiries within 24 to 48 business hours (Monday through Friday).

What We Can Help With

When emailing us, please include relevant details so we can assist you as quickly as possible:

1. General & Account Support

• Questions regarding free credits, check-in rewards, and voice generation quotas.
• Account access, login issues, or profile deletion requests.

2. Technical & Voice Quality Feedback

• Help with optimizing your audio samples for higher cloning accuracy.
• Bug reports, browser playback issues, or format conversion feedback.

3. Billing & Subscription Inquiries

• Stripe billing inquiries, invoice receipts, or plan management.
• Refund requests pursuant to our Terms of Service.

4. Copyright, Takedown & Abuse Reports

• If you believe your voice or copyrighted material has been used without authorization, please submit a formal takedown notice to support@voicecloner.org with proof of identity/ownership and the URL or voice profile identifier. We will investigate and remove infringing content promptly.

Self-Service Resources

Before reaching out, you may also find answers in our existing resources:

• Frequently Asked Questions: Check the FAQ section on our homepage for common questions about licensing, audio formats, and credits.
• Privacy Practices: Review our Privacy Policy for details on how your voice samples are processed and stored.
• Service Rules: Read our Terms of Service for acceptable use policies and commercial usage guidelines.